We appreciate your feedback
Throughout the year, there’s nothing more gratifying than hearing feedback from our customers. Knowing our installers have gone above-and-beyond to make a customer’s life easier tells us we have the right people on the job. Notes about customers enjoying the quality and beauty of their windows and bathrooms confirms that we’re providing the best products possible for every family we serve. Even the days when feedback reveals a problem or concern is so valuable to us. We always want to do an exceptional job, but when we fall short, we jump at the chance to make it right.
For some of you, 2020 gave ImproveIt the chance to completely remodel your master bathroom or replace all the windows in your home. For others, we repaired a screen on a window we installed 10 years ago, or made an adjustment to your sliding shower door. But no matter how big or small the project, every job gave us another chance to connect with our community and deliver on our core values: Integrity, respect, and quality, with no excuses, and always aiming for continuous improvement.