Our team surprised a returning customer with a small gift and a lot of thanks
The Improveit team was thrilled to celebrate its 60,000th project installation with Cincinnati homeowner Dylan Luman in February. The fact that this project was Dylan’s second bath remodel with our team made the occasion even sweeter!
We caught up with Dylan at home during the installation and were pleased to hear that one of the our team’s favorite benefits of working with Improveit is also one of Dylan’s.
“The main reason I reached out to Improveit in the first place was because of the warranty,” Dylan says. “It’s phenomenal. If there’s ever a problem, I know where to call and that the work is covered.”
The Improveit team surprised Cincinnati homeowner Dylan Luman with a special gift basket celebrating Improveit's 60,000th project, and card signed by our entire staff!
Updating a 1965 Cincinnati BATHROOM
Dylan has been making progress updating his 1965 Cape Cod-style home since he purchased it in 2015. A kitchen update and solar panels on the roof were both checked off his list, and he has plans to complete the basement and an unfinished area above the garage. But before tackling those spaces, Dylan says he knew the bathrooms needed more than just a style update.
“They were really showing their age and I needed to make sure I got them taken care of before they got worse,” he says.
Come installation day, the Improveit team confirmed Dylan’s suspicions. While they didn’t find anything troubling behind the walls, they did note that the shower tile was falling off easily, suggesting that the grout was failing.
This is typical of tile showers, especially as they age. It’s also a main reason many homeowners replace their bathroom tile with acrylic.
“It was good to hear that there wasn’t any damage because with a 60s-style home, you never know what’s behind the walls,” Dylan says. “I hadn’t touched the bathrooms since I moved into the house, so I’m glad I took on these projects when I started noticing damage, before they got any worse.”
Phasing the Work & Adding Value
Starting with the master bathroom in spring of 2022, Dylan opted to replace the tub-shower combo with a walk-in shower. Fast forward to early 2023 and the Improveit team returned to update the tub-shower combo in the upstairs hall bathroom.
“Both bathrooms had a tub-shower combo to start, but I only kept one of the bathtubs,” he says. “In the master bathroom, a walk-in shower made more sense with the layout and because I use that shower every day. But I didn’t want to lose the option of having a bathtub down the road, whether that’s for myself, kids, or someone who buys the home in the future.”
Having each bathroom remodeled separately allowed Dylan to take advantage of Improveit’s best offers and financing, while still budgeting effectively. He also has the added value of a lifetime warranty covering both new showers.
“I’ve really been trying to update the home to add value, and I know bathrooms are a big part of that,” he says. “The warranty was the main reason I chose Improveit, and that adds a lot of value for me too.”
Will you have improveit's Next milestone project?
While the Improveit lifetime warranties are also transferable to a future owner, for now Dylan says he plans to continue updating his home for his own use and enjoyment. The Improveit team is thrilled to be part of your home improvement progress, Dylan! Many thanks for trusting Improveit with not one but two of your bathrooms, and don’t hesitate to take advantage of your lifetime warranty any time.
Improveit reached 60,000 projects after more than 30 years in business, but as we grow and expand, we’ll be hitting milestones even faster! Schedule a free consultation appointment today for a bath remodel or window replacement, or enter our $45,000 Home Makeover Sweepstakes and you could have our next special project!