Beyond their new windows’ outstanding performance, the Meyerses were impressed by the service they received from ImproveIt at every step of their customer journey. Justin commented on the no-pressure experience they had when first meeting ImproveIt in Fairborn, and with the sales team as they discussed their needs during their free in-home consultation. The couple said the Dayton window installers also made a personal impression on them.
“From the time they showed up, it felt like we had family members in our home,” Kadi says. “We walked through the house showing them which windows were being replaced and I mentioned a problem with our sliding glass door, even though that wasn’t part of our project. Morris and his team showed me how to fix the problem and gave me a few extra tips that will help me maintain our house. It was really helpful.”