Residential Contractor Series – Initial Contact

Oct 12, 2009

So you have made the big decision to have a home improvement project done on your home and have narrowed your contractor search down to one or two. Now you are wondering ‘What can I expect from this process? What steps are involved and how do I know if everything is going correctly?”

When you initially contact a contractor they will want to do an in-home consultation to survey your project. This process will take at least an hour, depending on the size of the job and how many things they will need to evaluate. It is very helpful, if not necessary that all homeowners be present during this time so decisions can be made quickly and collectively. Otherwise, not having all parties there can delay your project and could cause problems down the road with miscommunications.

How do you know you are dealing with a company that is professional enough to earn your business and complete the project to your satisfaction? Once you have narrowed your search take the time to really review the work they have done in the past. Call the references and ask if they completed the project on the timeline stated. Ask if the estimate matched the final price, and if not, why. Ask if they have called the contractor for warranty work and how they handled the call. Ask if they cleaned up their work daily, and how the area looked when they left after the completion of the project. If the reference allows it, closely inspect the work. Is it the quality you would expect for your home? Diligence may take a little time but may save thousands of dollars later in time.

Ashville, OH
Cabinet Refacing & Kitchen Island Remodel
Teresa & Joseph Momsen
Columbus, OH
Single-Pane Window Replacement
Tyler C.
Delaware, OH
Tub-to-Shower Conversion
Tipp City, OH
Accessible Walk-In Showers
Judy Warner
Louisville, KY
Tub to Shower Conversion
Cindy & David Booth
Wilmington, OH
Tub-to-Shower Conversion
Theresa & Lisa LaDuke
Zanesville, OH
Whole-House Window Replacement
Michael & Barbara Callahan
Gahanna, OH
Kitchen Remodel & Custom Countertop
Wilmington, OH
Double-Hung Window Replacement
Lillian & Jeff Shelton
Wilmington, OH
Whole-House Window Replacement
Kim & Dwight Woodrum
Pickerington, OH
Bathroom Remodeling
Angie & Mark Brickley
Troy, OH
Double-Hung Window Replacement
Carole VanOsdol
Pataskala, OH
Kitchen Refacing & Countertop Replacement
Sue & Terry Ogle
Lancaster, OH
Outdated Bathroom Update
Susan & Don Amrine
Columbus, OH
Walk-In Tub Installation
Loretta Seipel
Cincinnati, OH
Tub-Shower Combo
Dylan Luman
Beavercreek, OH
Steve Hildenbrandt
Columbus, OH
Tub-Shower Replacement
Brittany & Randy Van Sickle
Hanover, OH
Window Replacement
Teddy & Maxine Jump
Frankfort, KY
Window Replacement
Sarah Puttoff
Springfield, OH
Window Replacement
Sheila Albin
Newark, OH
Tub-to-shower conversion
Jack & Maribeth Stover
Circleville, OH
Accessible Shower
Krista Bower
Fairfield, OH
Hopper Window Replacement
Issac & Isabella Garcia
Englewood, OH
Window Replacement
Joyce Stewart
New Paris, OH
Tub-Shower Replacement
John Newman
Bellefontaine, OH
Tub-Shower Combo
Kay Marquis
Mt. Washington, KY
Tub to Shower Conversion
Tom & Georgia Breeding
Mt. Washington, KY
Window Replacement
Tom & Georgia Breeding
Springfield, OH
Tub to Shower Conversion
Jim & Khristeene Richards
Waldo, OH
Garden Tub Removal
Ted & Wanda Davis
Hamilton, OH
Garden Tub Removal
Gibbs Family
Westerville, OH
Tub to Shower Conversion
Carol & Robert Young
Grove City, OH
Tub to Shower Conversion
Michael & Sharen Huffman
Louisville, KY
Window Replacement
Sarah Whittle
Tipp City, OH
Window Replacement
Tabitha Bundenthal
Cincinnati, OH
Window Replacement
Cheryl Raine
Hebron, KY
Window Replacement
Karolyn & Richard Malsi
Cincinnati, OH
Window Replacement
Deedra Rainey
Etna, OH
Bathroom Remodel
Gary & Melody McCardle
Etna, OH
Window Replacement
Gary & Melody McCardle
Marion, OH
Bathroom Remodel
Josephine & Charles Wiseman
Pickerington, OH
Window Replacement
Alan Lancaster
Pickerington, OH
Bathroom Remodel
Alan Lancaster
Upper Arlington, OH
Shower Remodel
Laura & Blake Williams
Marysville, OH
Bathroom Remodel
Amy & Alan Henderson
Columbus, OH
Window Replacement
Bonnie Morgan
Louisville, KY
Window Replacement
Sharon McDermott
Galloway, OH
Window Replacement
Paul Gray
Marysville, OH
Window Replacement
Linda Fyffe
Reynoldsburg, OH
Window Replacement
Keith & Carol Crabtree
Delaware, OH
Bathroom Remodel
Robert & Eileen Richardson
Columbus, OH
Bathroom Replacement
Joanne & Charles Duncan
Whitehall, OH
Bathroom Replacement
Jennifer Baldwin & Mike Ray
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