The sales process was made easy by the Salesman that was sent to my home. He explained the process, showed me samples of the material that would be used and he explained the process from the measuring down to the final installation of the shower doors, The next interaction with ImproveIt was the man sent out to verify the measurements that were taken during my sales presentation. During my wait time for the material to be cut and sent to the installers I had questions that I needed to have addressed and I called the salesman and he returned my calls within a matter of minutes He answered my questions and set my mind at ease. I believe his name was Joe. My next interaction was with the scheduling department and the installers They made me feel at ease at all times. My installers were Devon Ping and his supervisor Shawn. They were very polite and Devon explained everything he was going to do. He did the work in a very professional manner and was so polite that my mind was set to have an experience of a lifetime. Devon worked his magic and installed my shower, cleaned up any mess that was made by the cutting of the materials to the sealing of the joints. He was so kind and even drew a diagram of the stud locations so that the next home owner could install hand rails or towel bars directly to the studs. He was polite, honest, friendly and a real ASSET to the ImproveIt Company. I would recommend your company to anyone in need of the many services that you offer. I was so impressed with the craftsmanship that within an hour of Devon leaving I had shown his work to two neighbors, and four friends. Congratulations on hiring such fine associates.
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